Service form: fill in and print
The form is used for calibration, service and repair. Describe as accurately as possible what the problem is and when it occurred - this saves time in the workshop. The form is not saved on this page, so download the PDF before closing your browser.
Both buttons download the service form as a PDF file in A4 format, ready to print or forward. Select Print service form (PDF), if you want to print it yourself and fill in the rest by hand - there are no fields you need to fill in first. Select Print and book (PDF), if you want to download the PDF and at the same time send the information to info@holm-holm.dk so the workshop knows that a machine is on its way. For this button, the machine type, name, phone, email and sender address (company name, street and number, postal code and city) must be filled in, or you must tick that the machine is collected from you.
Fill in the form directly on screen
Click in the fields and type - no document needs to be downloaded first. When the form is filled in, the buttons download it as an A4 PDF, ready to print or forward.
- Fill in the fields below
- Select Print service form (PDF) or Print and book (PDF)
- The PDF opens - print it or attach it to an email
What to include for individual machine types
The equipment is tested and calibrated according to the requirements of DVS 2207, DVS 2208, DS/INSTA 2072-6 and DS 70-6, and a butt fusion machine must be calibrated at least once a year. Send the machine complete so we can test it as you use it.
| Machine type | Include |
|---|---|
| Butt fusion machine | Complete machine with facer, heating element and associated control units. If you have reducer inserts for a test pipe of 160, 315 or 500 mm, you are welcome to send them fitted - choose the largest size that fits the machine. This is preferred, not mandatory. |
| Electrofusion machine | The electrofusion unit with power cable and any data logging unit. Specify software version, whether the unit is used for drainage or pressure pipes, and which pipe sizes are worked with. |
| Extrusion welder | The extruder with nozzle and screw cleaned of plastic so that it does not contain burnt-on material during transport. Specify wire diameter and the sheet thicknesses the machine is used for. |
| Rotary scraper | The pipe scraper with the tools and wearing parts you use daily. State pipe size and whether the scraper is used for internal or external scraping. |
| Hot air and heated tools | Complete tool with hose, nozzle and any regulator. Specify which materials and thicknesses are welded. |
- The machine must be CE marked, and the label must be legible on the rating plate.
- The user manual must be available so we can look up machine settings and limits.
- Please include the fitting, pipe or component you are experiencing problems with, so we can observe the fault on the material in which it occurs.
How to pack the machine
- Clean the machine of plastic and dirt residues before dispatch. Burnt-on plastic and old welding rod residues increase preparation costs, as cleaning and preparation are billed on an hourly rate basis.
- Place the service sheet in a plastic wallet and attach it to the machine or place it at the top of the box so it does not get lost during transport.
- Use packaging suitable for freight transport: original box or pallet, securing of the machine and protection for the heating element, facer and display.
- Pack reducer inserts, tools and loose parts in a separate labelled bag so they do not lie loose and damage the machine.
- Mark the parcel with "Service" and your return address, and keep the tracking number until the machine has been returned.
Cleaning, preparation and pricing
Standard servicing covers testing, calibration and adjustment. If the machine requires cleaning of burnt-on plastic, or extra preparation beyond standard procedure, this will be charged at an hourly rate. We will agree this with you before work commences.
If there is a need for repair or spare parts beyond standard service, we will contact you regarding price and delivery time before the work is carried out. If you prefer to have the machine collected, or have the calibration carried out on-site, this can be arranged – please state this in the comments on the form.
If you have any questions regarding the shipment, please call +45 9835 1930 or write to info@holm-holm.dk. . You can also read the guide on servicing and maintenance of welding machines.