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Service · Calibration · Repair

Service form and despatch
of welding equipment

Fill in the service form, print it on a single A4 sheet and enclose it with the machine. Below is a description of what must be sent with the individual machine types, how it should be packed, and what happens regarding cleaning and preparation.

Go to service form Print the form on A4 and send it with the machine to Holm & Holm A/S, ATT: Service, Skalhuse 24, DK-9240 Nibe.

Service form: fill in and print

The form is used for calibration, service and repair. Describe as accurately as possible what the problem is and when it occurred - this saves time in the workshop. The form is not saved on this page, so download the PDF before closing your browser.

Both buttons download the service form as a PDF file in A4 format, ready to print or forward. Select Print service form (PDF), if you want to print it yourself and fill in the rest by hand - there are no fields you need to fill in first. Select Print and book (PDF), if you want to download the PDF and at the same time send the information to info@holm-holm.dk so the workshop knows that a machine is on its way. For this button, the machine type, name, phone, email and sender address (company name, street and number, postal code and city) must be filled in, or you must tick that the machine is collected from you.

Fill in the form directly on screen

Click in the fields and type - no document needs to be downloaded first. When the form is filled in, the buttons download it as an A4 PDF, ready to print or forward.

  1. Fill in the fields below
  2. Select Print service form (PDF) or Print and book (PDF)
  3. The PDF opens - print it or attach it to an email
Both buttons download the service form as a PDF file in A4 format, which you can print or forward. Print requires no input - the blank form can be printed and completed by hand. Print and book downloads the PDF and simultaneously sends the information to info@holm-holm.dk, so the workshop knows that a machine is on its way. Here, machine type, name, telephone, email and return address including country must be completed - unless the machine is to be collected from you.

Holm & Holm A/S · Service

Service form

To be sent with the machine to Holm & Holm A/S, ATT: Service, Skalhuse 24, DK-9240 Nibe.

1. Machine

Last calibration
Requested work

2. Contact and sender

Collection

Sender address

Return

3. Faults and remarks

Photos of the machine (optional)

Feel free to attach one or more photos of the machine, e.g. of the rating plate, display or the location on the machine where the fault is visible. Up to 5 photos, max. 5 MB per photo. The photos are included when you use Print and book (PDF).

0 of 5 photos selected

Holm & Holm A/S · Skalhuse 24 · DK-9240 Nibe · Tel. +45 9835 1930 · info@holm-holm.dk · CVR 28715986

We will contact you regarding price and lead time if there are repairs or spare parts not covered by standard servicing. Cleaning and preparation of the machine are billed on an hourly rate basis if deemed necessary.

Completed digitally · Printed from the knowledge base

What to include for individual machine types

The equipment is tested and calibrated according to the requirements of DVS 2207, DVS 2208, DS/INSTA 2072-6 and DS 70-6, and a butt fusion machine must be calibrated at least once a year. Send the machine complete so we can test it as you use it.

Machine typeInclude
Butt fusion machineComplete machine with facer, heating element and associated control units. If you have reducer inserts for a test pipe of 160, 315 or 500 mm, you are welcome to send them fitted - choose the largest size that fits the machine. This is preferred, not mandatory.
Electrofusion machineThe electrofusion unit with power cable and any data logging unit. Specify software version, whether the unit is used for drainage or pressure pipes, and which pipe sizes are worked with.
Extrusion welderThe extruder with nozzle and screw cleaned of plastic so that it does not contain burnt-on material during transport. Specify wire diameter and the sheet thicknesses the machine is used for.
Rotary scraperThe pipe scraper with the tools and wearing parts you use daily. State pipe size and whether the scraper is used for internal or external scraping.
Hot air and heated toolsComplete tool with hose, nozzle and any regulator. Specify which materials and thicknesses are welded.
  • The machine must be CE marked, and the label must be legible on the rating plate.
  • The user manual must be available so we can look up machine settings and limits.
  • Please include the fitting, pipe or component you are experiencing problems with, so we can observe the fault on the material in which it occurs.

How to pack the machine

  • Clean the machine of plastic and dirt residues before dispatch. Burnt-on plastic and old welding rod residues increase preparation costs, as cleaning and preparation are billed on an hourly rate basis.
  • Place the service sheet in a plastic wallet and attach it to the machine or place it at the top of the box so it does not get lost during transport.
  • Use packaging suitable for freight transport: original box or pallet, securing of the machine and protection for the heating element, facer and display.
  • Pack reducer inserts, tools and loose parts in a separate labelled bag so they do not lie loose and damage the machine.
  • Mark the parcel with "Service" and your return address, and keep the tracking number until the machine has been returned.

Cleaning, preparation and pricing

Standard servicing covers testing, calibration and adjustment. If the machine requires cleaning of burnt-on plastic, or extra preparation beyond standard procedure, this will be charged at an hourly rate. We will agree this with you before work commences.

If there is a need for repair or spare parts beyond standard service, we will contact you regarding price and delivery time before the work is carried out. If you prefer to have the machine collected, or have the calibration carried out on-site, this can be arranged – please state this in the comments on the form.

If you have any questions regarding the shipment, please call +45 9835 1930 or write to info@holm-holm.dk. . You can also read the guide on servicing and maintenance of welding machines.